Frequently Asked Questions

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Do you arrive at the booking time or beforehand to set up?

The truck unit (which usually does birthday parties, kindys, playgroups etc) arrives 10 minutes before your booking time (ie 9:50am for a 10am party) in order to set up. The Ute & float unit arrives 30 minutes before to set up for large events.

What do you do if it is raining on my booking day?

We are happy to come rain, hail or shine! For the truck unit, approx 20 kids can fit into the truck at one time which provides shelter from the rain and all activity can occur within the truck. The kids are usually happy to go ahead with the pony rides if they pop on a rain jacket. If the ute & float unit is booked for you, ensuring the kids have a rain jacket is a good idea.

What are your travel areas?

Our travel areas are no further north than Albany or south of Manurewa. Sometimes we can travel to such places as Whangaparoa or Karaka depending on our bookings already made, and for a small extra petrol charge.

What are the maximum number of children allowed?

Birthday parties: 25. Smaller numbers of children means more pony rides each, and more time holding and cuddling the animals!
Kindys, playgroups etc: 25 kids per hour. A time extension will allow for more children. Galas: We do not have maximum numbers. Those who wait in line for a pony ride will get one and those who don’t, won’t!

Do you require a deposit, how do we pay?

Yes, a $50 deposit is required to be paid by cheque or direct credit within 7 days of making your booking, the balance is payable on the day, before we commence.

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